Terms of service

Welcome to Rosyra (myrosyra.com). These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By visiting our site or making a purchase, you agree to be bound by these Terms. If you don't agree, please don't use our website or place an order.

Rosyra is operated by ROCKECOM LLC ("we," "us," or "our").

For any question, contact: contact@myrosyra.com

1. Eligibility

By using our website, you confirm that you are at least 18 years old, or that you are accessing the site under the supervision of a parent or legal guardian. You also confirm that the information you provide is accurate, current, and complete.

2. Products & Pricing

We do our best to display our products and their prices as accurately as possible. However:
- Product images are for illustration purposes only and may slightly differ from the actual product.
- All prices are listed in U.S. dollars (USD) unless stated otherwise.
- Prices are subject to change at any time, without prior notice.
- We reserve the right to limit quantities or refuse any order at our sole discretion.

If a product is listed at an incorrect price due to a typographical error or system issue, we reserve the right to cancel the order, even after the order has been confirmed and your payment has been processed.

3. Orders & Payment

When you place an order, you're making an offer to purchase the products listed in your cart. We reserve the right to accept or decline your order for any reason.

Payment must be received in full before your order is processed. We accept major credit cards, debit cards, and other payment methods displayed at checkout. By submitting your payment information, you confirm that you are authorized to use the payment method you provide.

If your payment is declined, we'll cancel your order and notify you by email.

4. Shipping & Delivery

Estimated delivery times are provided at checkout. While we do our best to meet these timelines, we can't guarantee exact delivery dates. Once your order ships, you'll receive a confirmation email with tracking information.

We're not responsible for delays caused by carriers, customs, weather, or any other event outside our control.

For full details, please refer to our Shipping & Returns Policy.

5. Returns & Refunds

Our return and refund policy is detailed on a separate page. By placing an order, you agree to the terms outlined in our Return, Refund & Cancellation Policy.

6. Use of the Website

You agree to use our website only for lawful purposes. You may not:
- Use the site in any way that could damage, disable, overburden, or impair it
- Attempt to gain unauthorized access to any part of the site, server, or database
- Use any automated system (bots, scrapers, etc.) to access the site
- Copy, reproduce, modify, distribute, or republish any content from the site without our written permission
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the site to transmit any harmful code, virus, or malicious software

We reserve the right to suspend or terminate your access to the site at any time, without notice, if you violate these Terms.

7. Intellectual Property

All content on the Rosyra website — including text, images, graphics, logos, product names, branding, design, and software — is the property of ROCKECOM LLC or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

You may not use, copy, reproduce, modify, or distribute any of this content without our prior written consent.

8. User Reviews & Submissions

If you submit a review, comment, photo, or any other content to our website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display that content for marketing and promotional purposes.

You confirm that any content you submit is your own, doesn't violate anyone else's rights, and isn't unlawful, offensive, or misleading.

We reserve the right to remove any user-submitted content at our discretion.

9. Product Information & Disclaimers

Our products are skincare items intended for cosmetic use only. They are not medical treatments and are not intended to diagnose, treat, cure, or prevent any disease or skin condition.

Results may vary from person to person. We make no guarantees about specific outcomes.

If you have a skin condition, allergy, or any concern, please consult a qualified dermatologist or healthcare provider before using our products.

Always check the ingredient list and perform a patch test before applying any new product to your face.

10. Limitation of Liability

To the fullest extent permitted by law, ROCKECOM LLC, its officers, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with:
- Your use or inability to use the website
- Any product purchased from the website
- Any unauthorized access to or use of our servers or any personal information stored on them
- Any other matter relating to the website or its content

Our total liability to you for any claim arising from your use of the website or our products shall not exceed the amount you paid for the product in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless ROCKECOM LLC and its officers, employees, and affiliates from any claim, demand, loss, damage, or expense (including reasonable attorney fees) arising out of your use of the website, your violation of these Terms, or your violation of any rights of a third party.

12. Third-Party Links

Our website may contain links to third-party websites. We don't control these sites and aren't responsible for their content, privacy policies, or practices. Clicking on a third-party link is at your own risk.

13. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Modifications to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after changes are posted, you accept the updated Terms.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States and the State in which ROCKECOM LLC is registered, without regard to conflict-of-law principles.

Any dispute arising from or related to these Terms shall be resolved exclusively in the competent courts located within that jurisdiction.

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will remain in full force and effect.

17. Contact Us

For any question about these Terms, please contact us at:

ROCKECOM LLC
Email: contact@myrosyra.com